Nelson Bay Vet clients who have membership with our partner, VetChat Plus, have the option of an in-clinic consultation with Dr Kathryn if deemed necessary following triage by the VetChat vets. This service is available:

  • Weekdays: 5pm-9pm
  • Weekends + Public Holidays: 9am-6pm

VetChat Plus Members: Log in to VetChat Plus here.


AREC is our nearest 24-hour emergency veterinary facility, located at 4 Lang Road, Broadmeadow.

Call them on 4957 7106.


The Animal Poisons Helpline is a free service for pet owners, available from 9 am - 5 pm AEST 7 days a week.

Call them on 1300 TOX PET.

Not Sure If It's An Emergency?

During opening hours, please call us.

Out of hours, VetChat Plus members should log in and chat with one of their veterinarians. 

Alternatively, call AREC to speak to their team, or give the PetMD Symptom Checker a try.

All of this feeling too complicated right now? Talk to Vivienne.

Has Your Dog Eaten Chocolate?

You can use the calculator below to determine your next steps.

This calculator should not be used as a substitute for specific veterinary advice and is only intended as a guide. Please contact Nelson Bay Vet if you are concerned about your pet’s health.